The Plant is an online communication and project network with a simple but big mission. The Plant works on real solutions for the big problems of this planet. We share knowledge and work together in projects and organize events and courses. On this site we sell tickets and registrations. For that purpose these terms and conditions.
When you buy a ticket or a registration at The Plant, you only develop a right after payment. From that moment you have right to a 100% reimbursement untill two weeks before the event or first lesson of the course will start. In this two week period you are allowed of course to send someone else in your place. The reason for this restriction is simple: we have to finalize all our costs two weeks in advance.
So, if you unfortunately cannot participate and you discover that before this final two weeks period has started, send a mail to email@example.com Give us our name, ordernumber, and, very important your Bank account number including anything we need to know, we can return your payment or payments. We prefer bank transfers over Paypal because of the high costs involving Paypal transfers.
If you, even more unfortunately, cannot particiate and you discover that in the last two weeks before starting the course or going to the event, do not forget to mention it to us. If you know someone else to take your place, we would love to receive from that person: first name, last name, email and phone number. Also mention it if you do not have found a replacement, we might know someone who wants to take your place.
If the interest in the event or course appear to low, we, on our side, also have the right to annull up untill two weeks before the start of the event or course. Of course all payments will be reimbursed.
We hope to offer you clear arrangements in this way and off course also want to organise inspiring events and courses. We love to hear about your experiences.
Read our Privacy Statement if you want to know how The Plant handles your personal data.